Subsections of Elders

The Institute on Aging's Friendship Line

Contact:

Web: Friendship Line

Phone (24x7): 800-971-0016

About:

The Friendship Line is a crisis intervention center and a “warm” line for routine, even daily, phone calls that provide emotional support, medication reminders, and well-being check-ins. The hotline has never gone unanswered since 1973, and Institute on Aging’s staff and volunteers make approximately 50,000 outgoing calls annually. A program of the Institute on Aging’s Center for Elderly Suicide Prevention and Grief-Related Services, the Friendship Line is nationally known and accredited by the American Association of Suicidology.

Program Services

  • Crisis intervention and referrals
  • Well-being telephone check-ins
  • Follow-up home visits for supportive counseling and psychotherapy
  • Group and individual grief counseling
  • Specialized counseling and bereavement support for people who have experienced traumatic loss to suicide or sudden death